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22480VIC Certificate II in Small Business

22480VIC Certificate II in Small Business (Operations / Innovation)


The Certificate II in Small Business provides students with the knowledge and skills to enhance their employment prospects in a small business or related industries.

22480VIC Certificate II in Small Business (Operations/Innovation) provides learners with exposure to key skills and knowledge required in small business workplaces. Graduates of this course will be able to meet the current and future industry requirements to work effectively within small business contexts across a range of industry sectors with the skills, knowledge and attributes to:

  • Support safe and sustainable small business operations

  • Support the daily financial management of small business operations

  • Demonstrate elementary professional skills and approaches to engage in small business contexts

  • Apply effective communication, creative thinking and problem solving techniques to underpin co-operative relationships between stakeholders within a small business context

  • Support the implementation and review of innovation and change within a small business context

Information and Links

Further information about the Small Business program can be found here, including recognition within the VCE.


To be eligible for the award of 22480VIC Certificate II in Small Business (Operations/Innovation) learners must successfully complete a total of twelve (12) units comprising:

  • Eight (8) Core units

  • Four (4) Elective units

A Statement of Attainment will be issued for any unit of competency completed if the full qualification is not completed.


Units of Competency


  • VU22520: Contribute to small business operations and innovation

  • VU22521: Develop elementary professional skills for small business environments

  • VU22522: Identify small business policies and procedures

  • VU22523: Undertake basic market research and promotion for a small business product or service

  • VU22524: Participate in small business quality processes

  • VU22525: Assist with the presentation of public activities and events

  • VU22526: Follow procedures for routine financial activities of a small business

  • BSBWHS201: Contribute to health and safety of self and others


  • VU22527: Contribute to small business planning

  • BSBWOR202: Organise and complete daily work activities

  • SITXCCS006: Provide service to customers

  • BSBCRT301: Develop and extend critical and creative thinking skills

  • BSBINN201: Contribute to workplace innovation

  • BSBSUS201: Participate in environmentally sustainable work practices

  • ICTWEB201: Use social media for collaboration and engagement

  • FNSFLT301: Be MoneySmart

  • BSBPRO301: Recommend products and services

  • FNSFLT401: Be MoneySmart through a career in small business

Contact us at for full coursework documents, example Assessment Tasks and an outline of options and pathways for your specific school context.

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