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CHC22015 Certificate II in Community Services

CHC22015 Certificate II in Community Services

This qualification may be used as a pathway for workforce entry as community workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

Units of Competency


  • CHCCOM001 Provide first point of contact (35) (30)

  • CHCCCOM005 Communicate and work in health or community services (30) (50)

  • CHCDIV001 Work with diverse people (40) (30)

  • HLTWHS001 Participate in workplace health and safety (20)

  • BSBWOR202 Organise and complete daily work activities (20) (15)


  • CHCCDE003 Work within a community development framework (65) (50)

  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety (25) (30)

  • CHCVOL001 Be an effective volunteer (25) (20)

  • HLTINF001 Comply with infection prevention & control policies & procedure (25) (30)            

  • CHCCCS016 Respond to client needs (60) (30)

  • CHCECE004 Promote and provide healthy food and drinks (35) (30)

  • SITXFSA001 Use hygienic practices for food safety (15)

  • CHCGRP001 Support group activities (30) (25)

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