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BSB10120 Certificate I in Workplace Skills

BSB10120 Certificate I Workplace Skills

The Certificate I in Workplace Skills provides students with the basic knowledge and skills required to be ready to enter the workforce. Students learn to perform a range of tasks using practical skills and fundamental operational knowledge that can be used in Business Services job roles.

This is a one-year program. There are 2 Core Units, and 4 Elective Units = 6 Units of Competency.

Nominal hours are noted at the end of the title of each unit. Where there are two different hours noted, the second reflects Western Australian nominal hours.

Units of Competency




  • BSBOPS101 Use business resources (15) (20)

  • BSBPEF101 Plan and prepare for work readiness (20)



  • BSBPEF202 Plan and apply time management (20) (15)

  • BSBWHS211 Contribute to the health and safety of self and others (20) (15)

  • FSKLRG011 Use routine strategies for work-related learning (15) (10)

  • FSKDIG002 Use digital technology for routine and simple workplace tasks (10)

  • FSKOCM006 Use oral communication skills to participate in workplace teams (10)

  • BSBTEC101 Operate digital devices (20)

  • BSBTEC203 Research using the internet (30) (25)

  • BSBTEC202 Use digital technologies to communicate in a work environment (20)

  • BSBSUS211 Participate in sustainable work practices (20)

  • BSBOPS201 Work effectively in business environments (30) (25)

  • BSBTWK201 Work effectively with others (40) (35)

  • BSBCMM211 Apply communication skills (40) (35)

  • BSBCRT201 Develop and apply thinking and problem-solving skills (30) (25)

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